These “General Conditions of Use” determine the rules for using the website https://store-eu.lisboa2023.org and establish the contractual relations between all users, with Rock Official LDA being the company that owns it. Rock Official LDA is a company located at Rua Viriato N13-G, 1050-233 Lisboa, taxpayer 510 173 810 and registered at the Conservatória Comercial de Sintra. The “General Conditions of Use” presented here are the only ones applicable, unless there is a prior agreement, expressed in writing by Rock Official LDA. Rock Official LDA may, from time to time, change the provisions of its General Conditions of Use. By connecting to the website of the official WYD Lisbon 2023 products store, the customer undertakes to respect the “General Sales Conditions”. It is considered that when an order is validated, the customer is automatically accepting our “General Conditions of Use”


To register on the website of the official JMJ Lisbon 2023 products store, you must use the “Login” option and fill in the requested data. The registration process is quite simple, we only collect the necessary elements to be able to identify you, contact you and provide a personalized service. The process contains two phases: 1) Introduction of the information elements requested by the website. 2) Confirmation of registration: after entering the requested elements, you will receive a message to the email address that you provided us, which will allow you to complete the registration process and enjoy the benefits of being part of the community of the official JMJ Lisboa 2023 product store. The user of the JMJ Lisboa 2023 official products store website is responsible for the elements of access to their account (username and password) in order to guarantee the confidentiality of their data.


MY ACCOUNT Through the option “My Account” you will be able to consult or change your personal data, edit your address book, check the orders placed or change your password. In case of improper use of the website and regardless of the applicable legal procedure, Rock Official LDA reserves the right to cancel the user’s registration, as well as cancel any orders in progress. The official store of JMJ Lisboa 2023 products guarantees the confidentiality of all data provided by its customers. The collection and processing of data is carried out in a secure manner, which prevents its loss or manipulation. The official store of JMJ Lisboa 2023 products does not disclose or sell its customers’ data to third parties, so all information is confidential. Access to information is restricted, and it is used only for communication with the customer, processing their orders, shipping and after-sales assistance. All customers have the right to access, rectify, cancel and oppose the use of their data. If you wish, at any time, to no longer be part of the JMJ Lisboa 2023 official products store database, you can exercise this right by sending a simple email to: contato@produtosoficiais.com


The illustrative photographs of the products presented here do not enter the contractual scope and do not replace any commitment on the part of the official JMJ Lisbon 2023 product store. On the other hand, with regard to the specifications and descriptions of the products of our partners or suppliers, the official store of WYD Lisbon 2023 products declines all responsibility as to the validity of its content. Since the data presented here are based on information provided to the official WYD Lisbon 2023 product store by its suppliers, we make every effort to ensure that the information presented is free from typographical errors. However, whenever errors occur, we will correct them as soon as possible. If the information presented does not correspond to the characteristics of the product, the customer will be informed and will have the right to cancel their purchase.


The sales prices indicated on the website are exclusive and in euros, with taxes and fees included. Delivery fees are borne by the customer and are charged at the end of the order, depending on the selected products and final value. WYD Lisbon 2023 official product store reserves the right to modify prices at any time, however, it will always apply the price indicated on the website at the time the customer places the order. The website of the official products store of WYD Lisbon 2023 reserves the right to modify at any time the information and commercial offer presented on: products, promotions, commercial conditions and services.


The Official Products Store of WYD Lisbon 2023 respects the deadlines for an order as long as there is stock availability. In the event that one of the ordered products is not available in stock, the JMJ Lisboa 2023 Official Products Store will contact the customer by email or telephone within 48 hours from the date of order, in order to inform the new delivery period for the product or request its change for a similar one.


WYD Lisbon 2023 Official Products Store offers different payment methods:

– By VISA or MASTERCARD credit card

– By PayPal

– Bank transfer